Inferior customer service and

It's been almost a month and my panic button isn't working the other time I was driving and the was a car which was following me suspeciously and when I pressed my panic button I never received a call nothing whatsoever, secondly for the last three weeks I've been testing my panic button it's still not working and I called to notify cartracker about the issue no one assisted me I was taken from pillar to post and I kept on calling and being transferred to technical department and no one answered the line and I left my details to be called back regarding the matter up to this day I never received a call, clearly my safety is not at the centre of your business and you have failed to deliver as promised. So the only time you'll be able to take my call is when something happens to my car and only then you'll take my matter seriously.