Incompitency

I HAVE BEEN WITH CAR TRACK SINCE JANUARY AND I REGRET TAKING A COVER WITH THEM AS THEY ARE UNABLE TO DO SIMPLE ADMIN WORK, WHEN I INITIALLY CONTACTED THEM MY DEBIT ORDER RUN I REQUESTED THAT IT BE ON THE 21ST OF JANUARY HOWEVER THAT WAS NOT THE CASE AND HAD TO CALL THEM I THOUGHT THEY FIXED THE ERROR AND THE RUN WAS ON THR 21ST BUT NOW THIS MORNING I SEE ANOTHER DEBIT ORDER RUN THAT WENT OFF MY ACCOUNT YESTERDAY AND WHEN I CALL ACCOUNTS DEPARTMENT THEY TELL ME IT IS AN ERROR WHICH THWY FIXED SO I REQUESTED. TO SPEAK TO THE MANAGER TWICE THE CALL WAS CUT OFF SPOKE TO SANELISO AND PETRONELLA SO I MUST PAY DOUBLE BECAUSE OF THEIR ERROR. I COMPETENCY ON THEIR SIDE