VM
Vincent M

1 reviews | Active since Sept 2012

26 Nov 2020, 14:24

*********** Technicians & customer mistreatment

What a horrible service from Cartrack, I am really irritated and frustrated about the service me and my wife a receiving from Cartrack. We chose the Cartrack to be our tracking and recovery company with the confidence and believe that we will get a good service, but only to find out they don't give a damn about their clients only care about money. They send the technician for fitting into my house and the guys broke our car radio and mirrors, what an *********** personnel. We reported the matter to Cartrack even today we still waiting for someone to come and fix our car, it is now over a month waiting.

To my surprise they debited my account as if nothing is happening.

I am really disappointed and frustrated about their incompetence and mistreatment to their customers. I just want to warn everyone who are interested to choose Cartrack as their service provider to please check somewhere else, where they will value you as a customer.

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Replies (1)
Cartrack
Cartrack's reply26 Nov 2020, 14:31
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team