EM
Emmanuel M
1 reviews | Active since Sept 2021
06 Oct 2022, 11:43
*********** staff at Cartrack
I have been struggling getting my tracker update real time. 4 technicians sent so far to repair same uni and panic button. Nothing has ever worked since installation. Debit order going off every month yet no service is way below standard.
Please send someone to remove all your devices. You are in breach of our contract.
Very unprofessional call center agents. All they know is transfer you from one department to another
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Replies (2)
Cartrack's replyOfficial
06 Oct 2022, 11:48Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply06 Oct 2022, 11:48
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
EM
Emmanuel M's updateReviewer Update
06 Oct 2022, 12:32But how do you justify sending 4 technicians to fix the same problem and still can't get it right
EM
Emmanuel M's update06 Oct 2022, 12:32
Reviewer Update
But how do you justify sending 4 technicians to fix the same problem and still can't get it right