JS
Jezias S

1 reviews | Active since Sept 2015

13 Oct 2020, 09:52

*********** staff

I had a unit installed and have problems ever since. I have complained numerous times. Still the same problem and it is never on cartrack's side. I have made arrangements with your company to deduct the debit order 7/10/2020. The money is still in my account but you send me a letter of demand. Now you have phoned me but I never answer. Have my number for almost 10 years but now you have phoned on a 073 number according to your consultant. Please listen to your recordings of you don't have recordings you are more that welcome to listen to mine. I am fed up. After 2 years I have exactly the same problem. Please come and remove your unit from my vehicle. I am sure there are companies out there that can offer a better service.

0
Replies (1)
Cartrack
Cartrack's reply13 Oct 2020, 10:01
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team