*********** RUDE IMPATIENT SUPERVISORS

Worst experience ever, goodness what are we paying for. Recently my mother had an issue with one of her drivers not coming back on time, and she asked me to call her tracker so that they can allocate the car, my goodness the guy by the name of Andrew spoke whom i later learned that he was the supervisor, couldn't give me a straight answer whether he can pick up the alloca6of the car or not, in turn he was questioning me about the maintenance that was done in car months ago, at the end he told me i am the one who keeps blocking him into giving me an answer , up to this day i do not know how i could have done that , i than called again and spoke to Nthabiseng or Khensani she is the one who was more clued up than the so called supervisor, but still we were not assisted, i could hear other consultants at the back talking and making jokes about clients who were reporting their vehicles bieng missing " saying hambile hambile"

The following day i spoke to a lady by the name of Mbali whom i was told she is the supervisor , she promised to call me back after listening to the recordings since to date she hasn't contacted me.

Tell me exactly what are we paying for if we had to be the ones who had to go out and yo search for the car when we are paying monthly for the useless service ever.

Your so called supervisors have no respect for client and they are *********** and rude and they are not empathetic at all you are dealing with sensitive matters but they are treated as nothing.

My mother wants to cancel. I also took a policy with you and i want cancel as well. Insensitive supervisors and they dont know what they are doing. Making jokes about their clients