*********** people

About two months ago car track installed tracker in my car. Not only did they not explain to me properly how the remote and device works but they came in numerous occasions to reinstall it as it wasn't working. Approximately five times they came to reinstall it. Normally I get a message saying the unit was tested every month but this month I never received that sms. To find out my device wasn't even working all month. I am extremely upset as this is a requirement for insurance purposes. They were meant to find this fault except it was me being the consumer who picked up the fault not the company themselves. I have then had numerous people calling me to reinstall it except they take 5 hours to reinstall everytime. A manager called me last week and said he would follow up with me on Friday and yet still no one has called me I am extremely disappointed