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zamaswazi D

1 reviews | Active since Sept 2015

14 Oct 2020, 18:04

*********** consultants

I've had an account with cartrack but with the kind of service I have received I regret the day I took up a contract with them. I get endless calls about my account which is supposedly in arrears but when you query with them the calculations that lead to the amount they request, I get different amounts from different consultants. Others are quiet honest that that are confused and that they will.get back to you and they never do. Someone managed to eventually take over 5 days to sort it out and just when I though that all was in order the calls and emails commence again. I am practically fed up with this company and cannot wait for my contract to end and source out another tracking company. Just this morning I received an email stating that I have an outstanding amount due, but its not even my debit order date yet.

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Replies (1)
Cartrack
Cartrack's reply15 Oct 2020, 09:43
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team