1 reviews | Active since Mar 2017
*********** cartrack staff
Good evening cartrack I am highly frustrated with the way you billings department keeps calling me everyday and cutting the call in my ear.
2 weeks ago someone finally answered and I politely asked her to get her supervisor to call me back she asked why I explained the same thing, she said ok they will call me back its been 2 weeks I am still getting at least 4 calls daily from cartrack with a 141 number in the middle.
Its simple I have changed my bank account it just needs to be updated so you guys can debit.
why is that such a hassle??
I know you guys might be a big organization with a lot of clients and one customer does not matter
but you are violating my personal information that I have entrusted you with. This is violating the POPI act. I am quite sure you do not want to pay a fine just because of your *********** staff!
Can some competent please call me back immediately
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
