CB
Chris B

1 reviews | Active since Feb 2021

19 Dec 2022, 11:17

*********** CARTRACK

What a buch of clowns. My car tracking device has not been working for months. Do they call me to tell me? NO! I call their office - can I speak to the right person? NO! Can I get their Polokwane branch to sort out my problem? NO! From one phone extension to another phone and typically the connection is lost. Incompetence deluxe!!!

0
Replies (4)
Cartrack
Cartrack's reply19 Dec 2022, 11:35
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team

Best regards,

CB
Chris B's update19 Dec 2022, 11:51
Reviewer Update
Sure here is my account number - BOTH00266, otherwise you will not know what you are searching for OR investigating. I can't believe this response - then again I must understand what I am dealing with here
CB
Chris B's update19 Dec 2022, 11:56
Reviewer Update
Sure here is my account number - BOTH00266, otherwise you will not know what you are searching for OR investigating. I can't believe this response - then again I must understand what I am dealing with her
Cartrack
Cartrack's reply19 Dec 2022, 15:00
Official
Good day,  
 We note your concern.  We are subscribers to this service and therefore have access to your information.   Your review has been sent to the relevant department for further investigation and resolution. 

Kind regards 
 The Cartrack Team 

Best regards,