*********** call Centre Staff

Approximately a month ago I contacted Cartrack Fleet department to cancel a month to month contract and install a fleet unit in one of my vehicles. One of your call Centre operators contacted me but was so useless that I told him to contact me later the same day when he knows what he i# doing as I kept being put on hold while he enquiries about something. 2 weeks went by and I heard nothing, I then called the offices again and explained to a lady agent what had happened and she promised to get someone to call me before close of business that day. Well a further 2 weeks have gone by with still no contact. I have had previous problems with CartrCk and I think it is maybe time to cancel all my contracts. I hate to think what might happen in the event that any of my vehicles are ******. I will 5ake this opportunity that also let you know that your fleet system is also terrible, I often battle to track my vehicles due to what you refer to as signal problems. This problem has only been in the last 3 months and never happened prior to this so why now is it signal when my vehicles Fern drive to the same locations.