RL
Rich L
1 reviews | Active since Feb 2019
04 Feb 2019, 12:00
*********** beyond belief..
*********** beyond belief. Do NOT consider dealing with this company, no matter the price.
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Replies (3)0
Replies (3)Cartrack's replyOfficial
04 Feb 2019, 12:04 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
Cartrack's reply04 Feb 2019, 12:04
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
RL
Rich L's updateReviewer Update
05 Feb 2019, 08:44Countless phone calls and emails to you since this message, and you STILL haven't responded to me once, let alone resolved my problem. I don't take lightly to the threat of legal action from anyone, especially in this case, as the fault lies with your own *********** accounts department. As for Mariah, I think you should send her back to high school, along with the majority of your other staff members, most of which are just as illiterate and ***********.
RL
Rich L's update05 Feb 2019, 08:44
Reviewer Update
Countless phone calls and emails to you since this message, and you STILL haven't responded to me once, let alone resolved my problem. I don't take lightly to the threat of legal action from anyone, especially in this case, as the fault lies with your own *********** accounts department. As for Mariah, I think you should send her back to high school, along with the majority of your other staff members, most of which are just as illiterate and ***********.
RL
Rich L's updateReviewer Update
05 Feb 2019, 12:54Now, I don't know who to thank more - hellopeter, for the response it brought about, or Sally Moeketsi at Cartrack, for the amazing way in which she dealt with the problem - but it would be unfair of me not to give credit where it's due. .. Sally, you're a diamond in the rough. Nothing changes the fact that most of your colleagues are evidently not cut out for the job, but your actions certainly went a long way to repairing the damage and my week, and if Cartrack can get more people like you, there's definitely hope.
My latest (re)view of Cartrack? Perhaps not wonderful (say, 3-stars?), but certainly better than before - just sad it came down to this. Either way, thank you Sally.
RL
Rich L's update05 Feb 2019, 12:54
Reviewer Update
Now, I don't know who to thank more - hellopeter, for the response it brought about, or Sally Moeketsi at Cartrack, for the amazing way in which she dealt with the problem - but it would be unfair of me not to give credit where it's due. .. Sally, you're a diamond in the rough. Nothing changes the fact that most of your colleagues are evidently not cut out for the job, but your actions certainly went a long way to repairing the damage and my week, and if Cartrack can get more people like you, there's definitely hope.
My latest (re)view of Cartrack? Perhaps not wonderful (say, 3-stars?), but certainly better than before - just sad it came down to this. Either way, thank you Sally.
