WM
Wendy M

1 reviews | Active since Jan 2022

10 Nov 2025, 19:37

Incompetence! CARTRACK AGENTS are ***********

Very *********** bunch of consultants, a tracking device was fitted under my name in someone else’s vehicle and I keep receiving calls to pay for a service I didn’t receive. I told the agent to cancel and I nolonger need this service due to long calls and waiting to speak to escalations, I would never recommend this company even the agent himself recommended that I use a different provider due to the incompetence of car track!!! Why must I get a call daily after the last agent advised that it has been resolved??? Do I really have to keep saying the same thing?? What is this a game??

0
Replies (1)
Cartrack
Cartrack's reply10 Nov 2025, 19:58
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team