INCOMPETENCE AT ITS BEST !!!

It is with deep disappointment that I send this mail. I always thought highly of car track after seeing their adverts. After becoming a customer I am so dissipointed in them, their incompetence and lack of interest solving their clients problems.

I got the tracker and cameras installed. After the technician installed, he said car track will mail me my login detail. That never happened. After solving it myself I saw the system is not picking up the location of the bus. I phoned car track whereby the lady said it is an app problem which car track is busy solving but, on their side, all is fine they can see everything is working on their system. The next day a guy phoned me , responding on a request for a callback. To my surprise when he checked the system, he confirmed that the bus location also doesn't show on car tracks system. He advised me to drive the bus and see if the satellite picks up the bus after driven. At least he knew what to do and was honest not the same as the previous *********** ****. But my cameras are still not working. Had 2 people phoned me promising it will be resolved in 30 minutes. Up to now it is not working. If that is not the highlight, this must at least stun you. After the installation was done on the bus, car track phoned me about 5 to 6 times trying to arrange a date and time for installation.

What the hell is going on here. How is it possible for a leading company to be so *********** !!!!!