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Nonjabulo
1 reviews | Active since Oct 2025
04 May 2026, 18:45
Inactive tracker
I’ve been engaging in phone calls with their agents about how the app hasn’t been functioning for over 9 days now. It keeps showing that the car is stationed and when i activate carwatch no response comes from their end even if I start the car without deactivated car watch. I’ve received no assistance just the same “please confirm your details” with no changes. But when it comes to debit orders they chase you down for the funds only to get poor service. A whole lot of a ****. When you request to cancel the service they mention a fee that needs to be paid, whereas one of their clauses stipulates you can cancel the service if you haven’t been satisfied with them and how they handle the matter.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
04 May 2026, 19:37Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply04 May 2026, 19:37
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
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Nonjabulo's updateReviewer Update
05 May 2026, 18:04Im still waiting for the promised service. None of the technicians made contact to fix the unit, I’m busy riding around with no tracker but monthly debits go through. Ontop of that the supposed number to call doesn’t work. When agents do eventually call back, they are plain rude
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Nonjabulo's update05 May 2026, 18:04
Reviewer Update
Im still waiting for the promised service. None of the technicians made contact to fix the unit, I’m busy riding around with no tracker but monthly debits go through. Ontop of that the supposed number to call doesn’t work. When agents do eventually call back, they are plain rude