In lockdown i lost m...

In lockdown i lost my work i fell behind with payment cartrack phoned me i said i could not pay due to no income thy said thy will send a technician to come and remove the device from my car i said its fine thy phone me today on 8/2/2023 to tell me im up for collection of payment since i cancelled in lock down time im still waiting till now for them to come and remove it what bad service how long must you wait and then thy call and threaten you over the phone bad service cartrack