JJvR
Jean Janse van Rensburg

1 reviews | Active since Sept 2013

04 Feb 2025, 10:32

Impossible to cancel

Very easy to get a policy, impossible to cancel one. Every call when trying to cancel the agent can't hear you, they end the call before you are done. Cartrack debit order went through 23 days after cancelation and now I'm liable for the account.

0
Replies (2)
Cartrack
Cartrack's reply04 Feb 2025, 10:47
Official
Good day,

Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 

JJvR
Jean Janse van Rensburg's update04 Feb 2025, 10:58
Reviewer Update
Awaiting proof the Policy and debit order is canceled from Cartrack