I'm not happy with the fact that the company has a contract with the dealership and not me though I bought the car

I'm not happy with the fact that the company has a contract with the dealership and not me though I bought the car. Secondly I was never informed of the details of the contract, it was only explained to me when I wanted to cancel the contract. Lastly I was not happy with Noluthando's unprofessional conduct, she insisted on speaking Zulu and couldn't understand her