******* practices/ unfair practices

When I phoned to cancel a account on a truck they said I han 24 months left on my contact

I know their will be a penalty and was prepare to pay The lady on the phone calculated the penalty an I said its fine I asked this account wont be deducted again its finished because the truck has been sold and she said yes I asked if the penalty will go of at the end of the month and she said yes

What went of was the installment still en I got a legal summons to pay the penalty

Now they say there is a 20 working day cansellation policy aswell.

When I asked for a suppervisor to talk to every one is in a meating Asked them to phone me back they wont I must mail them

I feel this 20working day policy is making money for doing nothing Aswell as when I asked deduct the penalty they didnt comply as they said they will and now I sit with legal summons and no phone call of a supervisor yet