XN
Xolane N

1 reviews | Active since Mar 2020

25 May 2026, 19:16

If you want to be ****med!!!

I want to complain about Cartrack’s poor service. After I had my vehicle for about two years, I was involved in an accident and the insurance company wrote the vehicle off. After the accident, I was admitted to the hospital. When I was discharged, I contacted Cartrack so they could assist me in locating the vehicle, but they were unable to do so. As a result, I had to search for the vehicle myself around Bloemfontein at s****yards and auctions, while I was still paying for their tracking service. I complained to Cartrack about the poor service and wanted to cancel the contract, but my brother advised me to continue paying until the contract ended, which I did. I was paying for a service that I did not receive. Now I am receiving emails and SMS messages from Nimhle Group, who claim to represent Cartrack. I asked them to send me a copy of the original contract and my payment profile showing how I paid them, but they failed to provide those documents. I told them to stop harassing me. Cartrack’s service was very disappointing. They even lost the case were they pay millions to their clients.

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Replies (1)
Cartrack
Cartrack's reply25 May 2026, 20:43
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team