jJ
jaylenegouws J

1 reviews | Active since Jul 2017

04 May 2021, 11:01

If there were minus stars I would use them for cartrack.

If there were minus stars I would use them for cartrack. Dont use car track, they will ***** your money. This tracker has not worked since the day it was installed (November 2020) up until 4 weeks ago when they installed a new one, which also doesn't work. I call your call center and they keep me on the phone for 45 minutes transferring me from person to person. Apparently managers are no were to be found when you want to complain. How can I pay for something that is not working? They owe me money for the months I did pay. Every month they try and debt me for a faulty system their service is **********! Last month they debited me 3 times amounting to over 1000 rand... After the tracker was fixed and the guy left, the vent on the side of my dash fell out. which he has obviously broken, He didn't even wear a mask till I told him to go get one. What kind of service is this? I have asked for this ******* to be removed from my car and there is no way in hell I am not paying any more money to them. and I want my money back that I did pay!

0
Replies (2)
Cartrack
Cartrack's reply04 May 2021, 11:02
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
jJ
jaylenegouws J's update04 May 2021, 11:05
Reviewer Update
That was so quick, you must get many complaints. SO your service really is that bad.
Or its automated and nothing is going to be done about this like the last 6 months