AK
Aaliyah K
1 reviews | Active since Sept 2024
30 May 2025, 21:53
If I could rate this place with no stars I would
If I could rate this place with no stars I would. I needed them to retrieve units from my old car and reinstall it in the new car. The call centre agent says one thing, the technician says another. Can't trust a service when the service delivery is ****. They keep asking for money and I keep sending proof of payment of the fee but yeah no damn service delivery. I'm literally paying for a tracker and a dash cam and have been driving without it coz they cannot get their **** in order. Technicians aren't showing up to scheduled appointments. Utterly disappointed, they are unprofessional and that's just plain embarrassing. Would not recommend. Let's not even go into the cancelation fee. Disgusting.
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Replies (1)Cartrack's replyOfficial
30 May 2025, 22:13 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply30 May 2025, 22:13
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
