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Pamela M

1 reviews | Active since Oct 2021

02 Sept 2022, 10:44

If I could give zero stars to Cartrack I would

Please note that I have requested on multiple occasions that the panic button in my car gets repaired to no avail and not even a slightest attempt on their side to communicate or assist. I have spoken to the following people from your company, and please note that this is only a list of the people I was smart enough to start noting on my diary: Laurentia Tamrin Dimakatso Lindiwe Shana Kwanele Palisa Michelle Ellenor Sbongile Francina

And none have been helpful. Its been a months and nothing. Then they lie and say they have tried to call me when they have not. I have emailed their CEO escalation email and sales and complaints and not one response.

Do not ever use this business. I have upgraded my service with them and make payments of R265 each month for a unit that does not work and that they have no interest in repairing.

Just don't do it.

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Replies (1)
Cartrack
Cartrack's reply04 Sept 2022, 16:16
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards 
The Cartrack Team