C
Cesley

1 reviews | Active since Jan 2026

26 Jan 2026, 11:30

If 0 stars was possible Id give 0

If 0 stars was possible Id give 0. Cartrack wrongfully debited R998 from my account during a time of desperate need. It has been over a month trying to reclaim the refund however consultants, accounts departments credit controlers and operators have failed to correctly log a ticket for my refund and completely ignored every single request I have made for a reciept of the ticket being logges or the matter being escalated. This is not the first time they have debited my account wrongfully. The account managers are completely *********** and struggle to comprehend what is required from a customer. Carefully reconsider cartrack!

0
Replies (1)
Cartrack
Cartrack's reply26 Jan 2026, 12:42
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team