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Andrew andrew.walde

1 reviews | Active since May 2025

16 May 2025, 18:29

I would like to write a review about Cartrack my vehicle was ****** on the 26th March 2025

I would like to write a review about Cartrack my vehicle was ****** on the 26th March 2025. To date I have not recieved a call from Cartrack explaining who recovered the vehicle. Recovery team wad great they returned my remotes and a few loose items. Today I responded to a sales request and was called in seconds. My vehicle was written off and they have just continued billing me with no call regarding my options. Today I was informed that if I wanted to cancell I needed to pay R2600 to complete my contract. And various other charges if I required the unit installed in another vehicle. Terrible service won't use them again. Regards Andrew Walden

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Replies (1)
Cartrack
Cartrack's reply16 May 2025, 18:37
Official

Good day,
 
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team