I would like to write a review about Cartrack - I'm not happy the person made to hold as she was to transfer me to another call center agent which she just hung up in my ear

I would like to write a review about Cartrack - I'm not happy the person made to hold as she was to transfer me to another call center agent which she just hung up in my ear. And not so happy with Cartracker as one of my cars hasn't been tracking for more than 20 days I logged a call but nothing has happened even now, surely dedication will be done for nothing again