JS
Jeno S
1 reviews | Active since Aug 2016
25 Jul 2023, 22:35
I would like to write a review about Cartrack, I submitted a complaint to the CEO's office, and was thereafter contacted by a lady by the name of Kavitha Lalla
I would like to write a review about Cartrack, I submitted a complaint to the CEO's office, and was thereafter contacted by a lady by the name of Kavitha Lalla. She attended to my complaint and resolved the matter successfully. It was a scheduling issue and she ensured that my vehicle got fitted on the day so that I could pick it up. I was very impressed with her service, it was a breath of fresh air from all the other Cartrack agents who had no clue what they were doing. She even called in the afternoon to ensure that everything went well. I hope that the other agents can learn from her in terms of efficient effect service. Once again thanks Kavitha
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Replies (1)Cartrack's replyOfficial
26 Jul 2023, 08:54 Good day,
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Kavitha Lalla, management, and staff of your review.
Kind regards,
The Cartrack Team
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Kavitha Lalla, management, and staff of your review.
Kind regards,
The Cartrack Team
Cartrack's reply26 Jul 2023, 08:54
Official
Good day,
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Kavitha Lalla, management, and staff of your review.
Kind regards,
The Cartrack Team
Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Kavitha Lalla, management, and staff of your review.
Kind regards,
The Cartrack Team
