MM
Marinda M

1 reviews | Active since Jun 2024

26 Jun 2024, 11:33

I would like to write a review about Cartrack

I would like to write a review about Cartrack. The service is absolutely pathetic ! My car had been sold 3 months ago. I have been struggling since then to get the device removed while I am still paying for it. I still do not have a new device fitted in the new vehicle. All the people I have worked with at this company are clueless and pathetic. I you want to develop a health problem due to stress , then use them . I will definitely not recommend car track to any person . Every single time they have to remove or install a device , the service gets even worse .

0
Replies (2)
Cartrack
Cartrack's reply26 Jun 2024, 12:55
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
 
MM
Marinda M's update27 Jun 2024, 09:13
Reviewer Update
I really do hope so, as I am considering in getting another tracking service, as this is an ongoing struggle, and I have been loyal to your company for over 10 years, yet I have a problem every now and again.