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Oleh Malachy u malachy

1 reviews | Active since Aug 2024

02 Aug 2024, 08:29

I would like to write a review about Cartrack

I would like to write a review about Cartrack. I have a very big complain to make . Cartrack debited me twice and the account department said they can’t do anything. I have been speaking to one Cartrack official ( name withheld) , but still she can’t solve this problem. My review is this ; The customer service for Cartrack is zero and I have a brother who has a similar issue . If Cartrack as a big company is so negligent at the detriment of their customers, it is then regarded as a poor service provider. My issue is still not resolved and every effort I made has proven abortive. Please work on your customer service and be objective in dealing with your customers . Complain from a very dissatisfied customer. Thanks 🙏

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Replies (1)
Cartrack
Cartrack's reply02 Aug 2024, 08:37
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team