OM
Ouma M

1 reviews | Active since Mar 2025

27 Mar 2025, 10:18

I tried to communicate with them and ask to escalate the issue to legal team,I haven't received any feedback from legal team.

CARTRACK SEND THEIR TERMS AND CONDITIONS TO THE WRONG EMAIL ADRESS WHICH NOW THEY ARE REFUSSING TO ASSIST ME WITH VEHICLE WARRENTY SAYING THAT MY CAR WAS NOT BEING TESTED "ONCE IN 3MONTHS"AS IT IS ONE OF THE REQUIREMENTS THAT I WAS NOT AWARE OFF BECAUSE I DIDNT RECEIVE TERMS AND CONDITIONS

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Replies (1)
Cartrack
Cartrack's reply27 Mar 2025, 10:19
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team