Mm
Mosala mosala.motsididi

1 reviews | Active since Oct 2024

02 Oct 2024, 11:41

I tested the tracking device this morning and was impressed by the efficiency of the service

I tested the tracking device this morning and was impressed by the efficiency of the service. I was routed seamlessly to the information I needed, and the call was answered promptly. Unlike typical call centers, the call quality was clear, with no unnecessary background noise. The verification process to ensure they were speaking to the correct owner was thorough, and the location of the car was accurately provided. A special mention to the consultant, Matshepiso Radebe, who was professional, respectful, and articulate. Her level of professionalism is commendable. Overall, it was an excellent experience with Car Track – keep up the great work!

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Replies (1)
Cartrack
Cartrack's reply02 Oct 2024, 11:48
Official
Good day,

Thank you for taking the time to give us feedback. We appreciate your compliment and will inform Matshepiso Radebe, management, and staff of your review.

Kind regards,
The Cartrack Team