LZ
Liza Z

1 reviews | Active since Apr 2015

07 Mar 2026, 18:25

I spoke to Ayanda Ngwenya after I spoke to Phemla, who said I have to pay immediately, but I told her I have a debit order in place for the 7th of each month, I asked more than once, do I have a debit order in place and she said yes, and that I'm not go

I spoke to Ayanda Ngwenya after I spoke to Phemla, who said I have to pay immediately, but I told her I have a debit order in place for the 7th of each month, I asked more than once, do I have a debit order in place and she said yes, and that I'm not going to pat the R59 for resubmitting a debit order, because I do have one for the 7th, I told her I'm going to wait until the 7th of March to see IF the debit order goes through, she told me it will go through, and it did, AND THEY TOOK THE EXTRA R59, for no reason. Im fed up with Cartrack *****ing my money every time, this is nit the first time this happens.

0
Replies (3)
Cartrack
Cartrack's reply07 Mar 2026, 18:41
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
LZ
Liza Z's update07 Mar 2026, 19:01
Reviewer Update
I have proof that every month on or maybe 1 day before or after the 7th the debit order goes off.
And I have a recording of the call of where she says I will not pay the extra R59. Yes R59 is maybe not that much but if they do this to multiple customers, it becomes a lot.
LZ
Liza Z's update09 Mar 2026, 15:19
Reviewer Update
Im getting fed up with cartrack's service, my son left with the Toyota hilux at 12h08, catrack send a car watch alert at 15h07, by this time the vehicle would've or could've been long gone. I think this is pathetic.