RR
Romeo R
1 reviews | Active since Feb 2026
06 Feb 2026, 08:46
I settled my overdue account on the 15th of January
I settled my overdue account on the 15th of January. Despite this, Cartrack continues to send daily emails claiming I still owe money; I receive about five emails a day threatening to blacklist me. I even rep**** to one of these emails with my proof of payment and the email threads confirming my settlement, but they continue to call and message me. I find this behavior very frustrating and unprofessional.
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Replies (2)
Cartrack's replyOfficial
06 Feb 2026, 09:06Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply06 Feb 2026, 09:06
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
RR
Romeo R's updateReviewer Update
06 Feb 2026, 10:37Below is an email l received after posting my review here which confirms that there's something really wrong at Cartrack.What annoys me is even if l reply to one of these emails they wont stop emailing and calling me at the same time.
Our ***
Our ***
Date: 2026/02/06
Dear, Romoe Chikosha.
Cartrack would like to remind you that we have not yet received the payment for your Cartrack arrangement, which was due as per our agreement. Your Cartrack account has an outstanding amount of R859,00. The following services may be suspended:
· Access to your Cartrack App.
· Notifications from Cartrack.
· Vehicle positioning services.
· Your account can be handed over to our legal department
· You may be listed in the credit bureau as a bad payer
. We are reaching out to know when is the earliest convenient time we can deduct the balance.
We apologize for the inconvenience. If the payment is done, please ignore the Email.
Alternatively, you can call us at the number below for further assistance.
[***] ***
Kind Regards
Lindiwe Mathibe
Accounts: Credit Controller
RR
Romeo R's update06 Feb 2026, 10:37
Reviewer Update
Below is an email l received after posting my review here which confirms that there's something really wrong at Cartrack.What annoys me is even if l reply to one of these emails they wont stop emailing and calling me at the same time.
Our ***
Our ***
Date: 2026/02/06
Dear, Romoe Chikosha.
Cartrack would like to remind you that we have not yet received the payment for your Cartrack arrangement, which was due as per our agreement. Your Cartrack account has an outstanding amount of R859,00. The following services may be suspended:
· Access to your Cartrack App.
· Notifications from Cartrack.
· Vehicle positioning services.
· Your account can be handed over to our legal department
· You may be listed in the credit bureau as a bad payer
. We are reaching out to know when is the earliest convenient time we can deduct the balance.
We apologize for the inconvenience. If the payment is done, please ignore the Email.
Alternatively, you can call us at the number below for further assistance.
[***] ***
Kind Regards
Lindiwe Mathibe
Accounts: Credit Controller