1 reviews | Active since Aug 2016
I regtet joining
Hi,
How long is this issue going to persist?
I have attached images with time stamps and a chat as well, must something happen to my vehicle before this thing gets rectified????
Not only is it the above issue which is on going, but also my central locking does not work 100% after your 1st,2nd or 3rd repair technician was there. Then the next repair booked, your "senior technician" even said he does not know what the previous technician did as there was a connection at my vehicle light switch and he doesn't know why, or so he says. He sent me the pics, also attached.
There is a delay when you press the central locking button, and I was at a mall once and the driver door did not lock and luckily i forgot my wallet and turned back. This was also explained to the senior tech and he advised that he will escalate it. I am still waiting. VW wants to charge me to locate the problem (WHICH WAS NEVER THERE PRIOR TO ME INSTALLING CARTRACK)
Cartrack has left a huge bitter taste in my mouth and I regret joining. If this problem is not fixed, please let me know what the cancellation process is.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
