YK
Yandea K

1 reviews | Active since Oct 2014

04 Oct 2023, 08:27

I regret installing ur device

I regret installing ur device because now I cant use my car...logged a call a week ago after a diagnosis that the tracker is fitted on the mobilizer blocking it to read the key 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭I guess this is not urgent to u guys while they say they have road side assistance but it's been a week...i could be sleeping on the road for a week

Imagine the expense of using someone's car everyday, paying for a diagnosis etc

0
Replies (3)
Cartrack
Cartrack's reply04 Oct 2023, 09:31
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 

Best regards,

Cartrack
Cartrack's reply04 Oct 2023, 09:32
Official
Good day,
  
 Thank you for bringing this to our attention. 

Your review has been sent to the relevant department for further investigation and we will contact you shortly. 

Kind regards,
 The Cartrack Team 

Best regards,

YK
Yandea K's update04 Oct 2023, 22:59
Reviewer Update
After a few calls and complaints today a technician finally came and as per norm they will not own up to any issue as they want to charge ...he says the problem is the ECU computer box but after working on the tracker the car was fine...how funny