JL
Johan L

1 reviews | Active since Jun 2020

24 Mar 2021, 09:04

I regret Car track they are the most unprofessional people I have ever dealt with

I installed a device on Desember 2020 and the contract is paid 12 month in advance. For the past 4 years car track has been calling me regarding an outstanding account and each time I would ask them to compare my ID number and they would see it's nothing to do with me. But still I am being harassed by you for someone's account. For 4 years you have been calling me and very arrogantly DEMANDING money that I am not connected to? And this morning in the early hours I get a call for some attorney DEMANDING their money NOW. Car track, I will never recommend you to anyone and with my current device in my car I feel utterly unsafe knowing how you have treated me as a customer who's account is paid in advance with such disrespect and arrogance. I regret choosing you.

0
Replies (2)
Cartrack
Cartrack's reply24 Mar 2021, 10:04
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
JL
Johan L's update24 Mar 2021, 10:07
Reviewer Update
No, I am not confident at all. You can be confident alone.