VQ
Vincent Q

1 reviews | Active since Sept 2024

21 Sept 2024, 14:33

I phone for road assistance around 17h00 yesterday and the tow truck only came 20h30 i phoned more than 7 times telling people i was still not assisted and its not safe where i was but still nothing happened not even a call back to check if i'm ok

I phone for road assistance around 17h00 yesterday and the tow truck only came 20h30 i phoned more than 7 times telling people i was still not assisted and its not safe where i was but still nothing happened not even a call back to check if i'm ok. I even suggested for them to check another tow truck or service provide because the one they said was coming was not arriving. In all of that i got 3home at 02h00 am, very disappointed with the service i got, all in all your service is pathetic 😡

0
Replies (1)
Cartrack
Cartrack's reply23 Sept 2024, 07:41
Official
 
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team