I needed to change my debit details (Banking Account and Date), called the call centre and the agent who took my call was not able to assist and told me that its system limitation, as I wanted to change from the 20th to the 25th

I needed to change my debit details (Banking Account and Date), called the call centre and the agent who took my call was not able to assist and told me that its system limitation, as I wanted to change from the 20th to the 25th. I then wrote to X and Lyle Botha assisted me. What a breath of fresh air and someone who has the customer at the centre of what they do. Lyle responded on X and asked for my contact details so he can call. He called me and MANAGED to sort my issue with ease. What a professionalism and excellency. Through the service received from Lyle Botha, I even found myself going to upgrade my package (which I've asked Lyle to contact on the date we agred and I know he will) Thank you Lyle Botha, and thank you Cartrack