1 reviews | Active since Jan 2021
I need my refund
I joined Cartrack in 2018 January and the contract was for 3 years and after 3 years they were supposed to call me to renew my contract so I could keep paying the R242.00 or they were supposed to automatically move me to a month to month contract for R99.00 , they didn't renew my contract and for 4 years till May 2025 they continued debiting my acc for a full R242.00 then I got a call from marketers saying my contract expired and I'm not covered and now I called Cartrack to enquire and was advised my debit order was supposed to be R99.00 since 2021 and when I requested for a refund they say they can refund as I'm still on a month to month contract but the month to month contract is for R99.00 and yet they continue debiting R242.00 I need my refund for R6864.00 that I was over charged for 4 years.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
