I just received the most disgusting, arrogant agent

I just received the most disgusting, arrogant agent. Who has zero customer service and listening skills. There are unemployed youth who can do better she can stay home with her stinky service. What if my car was hijacked would she be giving me the same service because I did not get any service from her. She actually dropped the line when I told her can she let me speak Phumziwe uLana is the worse agent I have ever came across.