I joint Cartraker in 2022 and i never skip my payment in 2024 July 03 my car was ****** around pass 12am and they take my phone and they left me around pass 4am but my friend manage to call cartraker maybe 2am and also when i arrive police station around

I joint Cartraker in 2022 and i never skip my payment in 2024 July 03 my car was ****** around pass 12am and they take my phone and they left me around pass 4am but my friend manage to call cartraker maybe 2am and also when i arrive police station around 2 5am i tried to call cartraker is when they said already someone called, and from last year till now its only me who always calling and to found out what's going they always tell me team is out looking, until i ask them its been a long time you need to pay me they said in 2022 there are month didn't call i said i here that but last time when i call its was 28/29 June 2024 and they tell me device is working because they told me where the car was at that moment and few day after that my car was ****** even now don't know what to do,. they fail me big time.