WJ
William J

1 reviews | Active since Dec 2025

23 Dec 2025, 11:15

I joined cartrack Ju...

I joined cartrack July 2025 for their service to save guard my car, the contractual agreement was supposed to be R209,00 per month, which I didn't have a problem with R209,00 per month, since I joined cartrack, they've been debiting R120,00 per month, I called them and asked why are they debiting R120,00 instead of R209,00 as per the agreement, I was told the device that I wanted isn't yet active on the car,that's why they don't debit full amount, on the 22 December 2025, I received email from Cartrack claiming that I owe them R414 of the difference they didn't debit from July 2025, please advice me what should I do

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Replies (1)
Cartrack
Cartrack's reply23 Dec 2025, 11:24
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team