MT
Moeketsi T
1 reviews | Active since Jul 2025
01 Jul 2025, 14:28
I have two trailers with them, one of my trailer got hijacked and they couldn't find it, their devise is always faulty and no one is helping me wen I log a call
I have two trailers with them, one of my trailer got hijacked and they couldn't find it, their devise is always faulty and no one is helping me wen I log a call. My trailer has been hijacked 3months ago and they still debit my account for it and wen I ask for assistance they keep saying that they have escalated the matter
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Cartrack's replyOfficial
01 Jul 2025, 15:19Good day Moeketsi,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply01 Jul 2025, 15:19
Official
Good day Moeketsi,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team