I have received only one good service from ngema after him I've been sent from piller to post and made to activate a service that only will work after 72 hours

I have received only one good service from ngema after him I've been sent from piller to post and made to activate a service that only will work after 72 hours. I was sold wrong Indormation and some women call agents don't even have empathy. Im atill stuck on the road with no roadside assistance.