I have no words anymore..

I am honestly at a lost now.. Finally a tracker was installed in my car on the 6th of November 2024. Today the 12th of November, I am told this unit needs maintenance. The people assisting do not seem to care that I am scheduled for a work trip and my car will not be tracked. When I ask them what assurance is Cartrack giving me that they will be liable if anything happens as this is not my fault. Their answer WE DONT KNOW.

Trying to schedule a technician to come and help, seems to be a huge problem as I am still waiting but nothing.

I regret the day I signed up with this company...