I have had bad experiences with Cartrack for many years

I have had bad experiences with Cartrack for many years. They have the rudest call centre operators and it seems like the management does not care about this erstwhile behaviour of their customer service agents. So I decided to terminate my relationship with Cartrack. I must say Njabulo Nhatumbo as a retention specialist restored some goodness of what is left with my patience with Cartrack. I would like to commend him for being compassionate, professional and understanding to my plight. Thank you Njabulo!