i hate their service: cartrack

They have a terrible customer service. they made me pay for the tracker that was removed by hijackers from 23 October 2023 and they never on the scene. like they say the send arm responce. On the same day i could not enter into the app, it kept saying they are busy tracking my car. When i did the ivestigation they asked a technicaian he the told me the device is missing on Febraury 2024. they asked me to pay R1200,00 i f want to continue , i said no i am no longer intered. they month they deducted telling me that i am on arreas. i phoned to tell them to cancel they still want to to deduct this month and cancell or the tracker that is not even there.