I got a message from Cartrack because my terminals for the battery were loose and immediately after a call from Karabo Mangane who called to check if everything was okay

I got a message from Cartrack because my terminals for the battery were loose and immediately after a call from Karabo Mangane who called to check if everything was okay. She was great, she spoke to me like I was a human being, a friend, and sounded concerned and then relieved that everything was okay. Great service