I called for two consecutive days for removal of the cartrack device from the old car nd be installed in the new one, and everytime I was promised that they'll call me back and that didn't happen

I called for two consecutive days for removal of the cartrack device from the old car nd be installed in the new one, and everytime I was promised that they'll call me back and that didn't happen. I called for the third time and talked to Cherelle Milton who was polite and tried by all means to see to it that I get assistance. Thank you very much for your assistance and patience you're the best 👌