NR
Ntosh R

1 reviews | Active since Jan 2020

02 Feb 2026, 11:42

I am very disappointed at the service i got from Car track,

I am very disappointed at the service i got from Car track, I cancelled the service and even paid the money that was said to be in arrears as requested. But still on the 12 December after I paid the R541 that was said to be in areas for me to be able to cancel you again deducted an amount of R239 debicheck which I don't know what it was for as I didnt owe you anymore. I contacted your accounts regarding this and was told that the debicheck was loaded before I paid so my money will be refunded, of which it was never refunded till now. On the 31/01/2026 again my account was debited R180.29 and I still don't know why.

Can I please have my R239 refunded and as for the R180.29 I have reversed it because I have no contract with you anymore. I will ask once again please stop deducting money on my account as I have already cancelled last year and am no longer in need of your services.

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Replies (1)
Cartrack
Cartrack's reply02 Feb 2026, 11:46
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team